
Technicians work off the billed BoQ from OPA and the install scope from DPP — every item, serial number, photo and note captured on a phone.
Acceptance tests are drafted from the actual room scope and bill of quantities, referencing the real makes and models on site.
Installation reports, delivery notes, invoices, warranties, drawings and as-builts collated per project and handed to the service app.
Clients sign in to see their rooms, what was installed, how it was tested, warranty dates and who to escalate to.